Governance

Program Governance can jumpstart the onsite-offshore delivery strategy by enhancing the:

• Alignment between IT and Intertec's processes and methodologies
  
  
• Alignment between the business and the delivery organization by ensuring that the business objectives are tied to the technology deliverables

These objectives are driven through:

• Program level steering committees which are empowered to make decisions on program costs, project priorities, ROIs, risks and risk management for projects determined to be delivered through an offshore-onsite development model
  
  
• A robust communication plan that ensures that all stakeholders and constituencies are duly informed and consulted.

These objectives are measured through:

• Executive level and manager level dashboards of program performance
  
  
• Project level status reporting on requirements, defects, SLAs, etc.

Offshore Development Approach

Our innovative approach to using offshore development

Intertec engagements are typically delivered by a global team with 20 to 30 percent of the team members located at the customer site and 70 to 80 percent of the team located at our offshore development centers. The onsite team interacts daily with the customer to define requirements, review prototypes and manage scope changes. The offshore team ensures quality execution at a low cost, as well as access to our technology competency centers. Onsite and offshore teams collaborate on common systems, linked by our global network. This model is distinct from other companies, which use "offshore factories" with very little coupling with the client because specifications are "thrown over the wall."

PMO

The Program Management Office (PMO) is a strategic management structure designed to reduce the risk of project failure and ensure successful project deliverables. A PMO can deliver high value by integrate project management objectives with the business drivers of an enterprise. PMO can help balance the project stakeholders’ interest in the projects.

The PMO draws on the Networked Knowledge Assets of the Competency groups at Intertec. The PMO in keeps abreast of the latest technology choices and emulates the best practices demonstrated in Intertec projects.

Intertec partners with its customers in delivering business value as opposed to just executing projects within boundaries of time, scope, cost and quality.