The increasing need for companies to develop and manage complex,
cross-enterprise business processes to support an expanding range
of transactions is driving the demand. Information is power. BPA
technology plays a critical role in supporting and promoting efficient
collaboration across systems, groups and enterprises.
Technology-enabled business process solutions empower organizations
to create and sustain a competitive position in a dynamic and competitive
marketplace. In today's evolving Internet economy, quick time-to-market
and fast response to dynamic business conditions are pre-requisites
to leading the pack.
Hence the challenge is to improve operational service process efficiency
to achieve increased customer satisfaction and profitability, while
meeting the constantly changing business process.
Intertec's Business Process Automation
(iBPA) practice, utilizing proven business process engine
and domain expertise delivers cost effective and flexible business
process automation solutions to address the dynamic needs of IT
service management, telecom service management, CRM and other business
Enterprises utilizing iBPA will derive significant improvement
in operational efficiency and customer satisfaction resulting in