With a constantly changing global telecom scenario coupled with the growing number of services, it is essential to have an Operations Support System solution that is flexible and extensible.

The Solution

Intertec iBPA/Telecom practice is geared towards delivering a world class Operations Support System that would integrate with other information systems and enable Telcos to improve process efficiency.

Features

•   Proven workflow engines (Remedy ARS, I-Flow, iBOS, Vitria)

Benefits

•   Dramatically reduced project lifecycle and cost of ownership
  
  
•   Flexibility to tailor and differentiate business processes while reusing
    existing information sources for maximum productivity and process efficienc

Advantages

•   Improved customer service
  
  
•   Significantly lower operational costs